Testimonials

Here’s what a few of our clients have to say about us:

Theatre Production company in Lincoln  – No of Staff: 5

We have used The Personnel Dept to create various HR contracts for our staff. On each occasion we have received a professional, thorough and prompt service with an incredible attention to detail. We would highly recommend The Personnel Dept. Toby Ealden, Managing Director

Specialist recruitment agency in London – No of Staff: 23+ 

We use The Personnel Dept’s retained services for my Company and I have found it invaluable, particularly through the more difficult periods during the recession. Having the facility to phone or email at any time, and the prompt response we receive, gives us the support we require for our changing and reactive business needs. In the two years we have worked with them they have provided advice and paperwork concerning various HR requirements and issues including:- employment contracts and staff handbook, recruitment, disciplinary, performance management and redundancy. I like the fact they see things from a practical, commercial employers point of view (which is not always typical of HR advisors) and in terms of cost and efficiency, outsourcing our HR function suits us very well due to our size. It allows me to concentrate on other business matters without additional stress; basically, it gives me peace of mind and saves time and money. Therefore, I certainly look forward to continuing our relationship further. Angus Chisholm, MD

Tourist attraction, restaurant and retail venue in Lincoln – No of Staff: 60+ 

The Personnel Dept has been a huge help to us. They have eliminated a layer of paperwork that we were wasting time and effort on. They have also steered us through the maze of employment regulation. It’s not wothwhile for a small business to try to do this themselves. James Birch, Owner

Accountancy practice based throughout Lincolnshire – No of Staff: 50+ 

We regularly use The Personnel Dept for queries on employment law and other HR projects. We have found them to be extremely helpful and cost effective: it is a great advantage that they are based locally in Lincoln and are independent. We have established a strong working relationship, built on trust. They understand how we operate and tailor all our requirements to our ‘house style’. I have no hesitation in referring our clients to The Personnel Dept. Neil Roberts, HR Director

Construction company based in Gainsborough – No of Staff: 20+ 

We wanted to ensure we were doing the right things regarding our employment practices etc and the sound advice and support we receive from The Personnel Dept has been very useful. We prefer the personal touch and it’s ideal having someone to bounce things off: it gives us confidence and helps us consider approaching certain issues in a different way. Falling foul of employment law is too risky nowadays – it’s a massive grey area and constantly changing so I’m pleased we have this external support on tap when we need it to assist us with our people/employment issues. Dan Howitt, Director

National Photocopier company, Head Office in Lincoln – No of Staff: 1000+ 

So far we have used The Personnel Dept on an outsourcing basis to review and update our staff handbook. It was a benefit having an independent third party undertake this exercise on our behalf since, as well as updating the content to ensure things were legally compliant it was very useful to get a fresh perspective on our rules, policies and practices – that proved to add real value to the process. the speed with which we have brought this particular project to completion has been very impressive. The approach taken was professional and always flexible to our requirements. We have been very pleased with this outsourcing exercise and will certainly look to use The Personnel Dept again in the future. Jill Daniels, HR Director

Large regional nursery chain – No of Staff: 50+

It is such a relief to find somewhere that I can get swift, comprehensive advice about personnel issues within my company. I do not always want to use my solicitor for all matters, but it is obviously vital to comply with the latest legislation and to get an expert opinion. The Personnel Dept has helped us with various staff issues, providing a quick reaction to our questions and giving us clear guidance to help us with our processes.  I would not hesitate to recommend them to other business owners. I am delighted to be working with The Personnel Dept. Sarah Steel, MD

Gym franchise (2 locations in London) – No of Staff: 10+ 

The Personnel Dept has worked with us while we have grown our business for several years now, assisting us in contractual matters, disciplinary issues and helping us get the best out of our people. I must say that to have this level of expertise at our disposal for a such a relatively low ongoing cost is one of the best start up decisions we made, and has made a notable contribution to the continuing success of our business. Neil and his team should be an indispensible part of any business that opts to not have its own internal HR facility, and perhaps even those that do! Mark Howarth, Director

Health sector organisation (private) located in Grantham: No of Staff: 5+ 

We have worked with the Personnel Dept for over three years and during that time they have supported our business as though they were part of our business. The Personnel Dept handle all of our personnel matters, from developing contracts to advising on staff problems, they have recently worked through a re-location redundancy situation with us and have been amazing – always there to answer questions and resolve issues, nothing, however simple, is too much trouble. Our company ethos is one of working with our Clients and not for them and I am so glad to say that the Personnel Dept have exactly the same ethos, hence I am proud to say that they are” Our Personnel Dept”. Thank you Neil for you constant support and wise advise. Carol Kingstone, Project Development

Niche insurance company in Lincolnshire. No. of Staff: 10+ 

Having being plagued with personnel issues and with the law stacking up against employers I was extremely grateful in getting some straight, no nonsense advice. Neil Buck and his Associates at The Personnel Dept were refreshing to meet and pulled no punches on the advice given.  I would recommend him with confidence that he would sort out any problem relating to employment law or in setting up Personnel related documents. As a small employer the few pounds we spent with them now will no doubt save us thousands in the future. Nigel Stone, MD

Specialist manufacturer in Lincoln. No. of Staff: 300+

Neil from The Personnel Dept came in for 1 day a week over a period of 3 months to review & update all our employment policies and procedures and assist us with recruiting a new HR Officer. His experience, flexibility and bespoke approach meant he added value straight away and worked well with my other HR team members. We intend using The Personnel Dept again for other ad hoc projects in the future including delivering some line management training. We received great service and it proved to be cost effective. I would recommend Neil and The Personnel Dept to any employer and even more so if they don’t already have a Personnel/ HR department like we do. Debra Clipson, HR Manager

Estate Agency in Lincoln. No. of Staff: 14

We are currently supported by a large national HR services provider but haven’t been particularly happy with their overcautious and impractical approach to their advice on certain issues. So we decided to use The Personnel Dept as a local provider to hold a difficult dismissal Appeal meeting for us (which the other provider couldn’t do) and we received an excellent professional service throughout the process that was more commercial and practical, which is what we require going forward. Therefore, we will be switching to The Personnel Dept as soon as our existing contract with the current provider expires. Michael Brown, Director